Shipping Policy

Welcome to KANZAAR. We are committed to delivering your orders quickly, safely, and efficiently across the UAE.

1. Shipping Locations

We currently ship across the United Arab Emirates. For international shipping inquiries, please contact our support team.

2. Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

Estimated delivery times:

• Dubai: 1–2 business days

• Other Emirates: 2–4 business days

Delivery times may vary during peak seasons or due to unforeseen circumstances.

4. Shipping Charges

• Standard shipping fees are calculated at checkout.

• Free shipping may be available on selected promotions or minimum order values.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with tracking details so you can monitor your delivery in real time.

6. Delivery Attempts

Our courier partners will attempt delivery at least once. If the delivery fails due to incorrect address or unavailability, additional charges may apply for re-delivery.

7. Damaged or Lost Packages

If your order arrives damaged or if you have not received your package within the estimated timeframe, please contact us within 48 hours of delivery. We will investigate and resolve the issue promptly.

8. Incorrect Shipping Information

Please ensure your shipping details are accurate. KANZAAR is not responsible for delays or losses due to incorrect address information provided by the customer.

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At KANZAAR, we aim to provide a smooth and reliable shopping experience. If you have any questions regarding shipping, feel free to contact our customer support team.